Adding Team Members to Multiple Stores

Do you manage multiple stores? Now you can easily access all of your stores and view their key metrics all in one place. Introducing: The Pod View. You can now add users directly to your entire Pod or to the individual stores that you’re the Admin of.

Tap on the gear button at the top of your search panel to invite a user to your Pod. This will take you to your Pod Settings where you can enter the email address of the user to send them an invite. Once they receive the invite, they will have access.

To access your Pod view from any store, simply click on the store name in the bottom-left corner and select All Shops.

  • Adding a user to your Pod: Adding a user to your Pod will automatically give them admin access to all of the stores owned by your Pod. Note: The *Admin access level is and has historically been the default permission level for all Triple Whale users

    • To add a user to your entire Pod, click the user icon at the top-right of the navigation bar, and enter the email address of the team member you'd like to invite. Anyone invited to the Pod will be granted Admin access. Note: Admin access level is and has historically been the default permission level for all Triple Whale users

  • Add a user to an individual store: If you don’t want an individual user to have access to all stores within your Pod, it’s best practice to add them to each individual store they should have access to.

    • To add a user to an individual store, select the Gear Icon in the upper right-hand corner of the specific store's tile. This will take you to the Store Settings and at the bottom, you can enter the email of the person you'd like to invite. Here, you will have the ability to add a user at the Admin or User permission level.

      • Admin: Has all permissions to a store including billing and integrations

      • User: May only view the data within the store and cannot access billing or integrations.

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